Help
Short answers: how to start, what the numbers mean and what happens after each action. The examples are fictitious.
The guide for your role, the integration pages (link, tracker, notifications) and the glossary appear after logging in.
How to start
SafeWork records the visits that come through your link (clicks), the events sent by the brand (registration, deposits, first deposit – FTD) and the resulting CPA commission.
- Log in with the account you received from the administrator.
- Choose the offer, in the “Offers” menu.
- Press “Get link”.
- Copy the link and use it as it is.
- See the results under “Clicks” and “Conversions”.
A tracker and notifications to the tracker (postback) are optional. The plain link, without them, is a complete flow: the results appear in the portal anyway.
The administrator sets up brands, offers, affiliates and agreements; their guide appears on this page after logging in.
Login and error messages
- “Wrong email or password”: check the address and the password, then try again.
- “Too many attempts”: after 10 wrong attempts within 15 minutes, login is blocked temporarily; try again in 15 minutes.
- The session expires after 12 hours; the portal then sends you back to the login page.
- “The page or record does not exist” (“Not found”): the address is wrong, the record no longer exists or it does not belong to you. We do not confirm that another account’s data exists.
- “Access denied”: the page is for another role. In “View as affiliate”, the administrator can only look; the only exception is explicit help with postback configurations (confirmed and logged).
- “The form expired” (technical code: CSRF): the form was sent after the session expired, from an old page or from another window; nothing was saved. Reload the page and send it again.
- An error page says what happened and what you can do, with a link back to the dashboard (or to the login page) and to this page. When the error follows a submitted form, the page also says what happened to the data you sent.
- Forgot your password? Ask the administrator who created your account.
- The language is changed from the header: for a visitor it is kept in the browser, for an account it is saved in the account.
The glossary
The terms used in the portal (click, FTD, rate, commission, notification, attempt, macros) are explained in the glossary. The glossary opens after logging in; the [?] links on the pages lead straight to the term.
Times are shown in the Europe/Bucharest time zone; storage is in UTC.